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Privacy Policy

  • Introduction

    Welcome to SimilaCure (“we,” “our,” or “us”). We are committed to protecting the privacy and confidentiality of users (“you” or “your”) who access and use our teleconsultation platform, including mobile applications, websites, and related services.
    This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

  • Information We Collect

    a. Personal Information:

    Full name, age, gender, contact details (email, phone), address, and profile information (photo, ID proof).

    b. Health Information (Sensitive Data):

    Medical history, symptoms, diagnoses, prescriptions, reports, and consultation notes/recordings.

    c. Technical Information:

    IP address, device type, operating system, app usage data, and browser type.

    d. Payment Information:

    Billing details and transaction history (processed via secure third-party gateways).

  • How We Use Your Information

    We use your information to provide a seamless healthcare experience:

    • Providing teleconsultation services & connecting with doctors.
    • Maintaining medical records & processing payments.
    • Improving app functionality and sending notifications/reminders.
    • Ensuring legal and regulatory compliance.

  • Sharing of Information

    We may share your data with:

    • Doctors/Healthcare Providers: For consultation and treatment
    • Service Providers: Payment gateways, cloud hosting, analytics providers
    • Legal Authorities: If required under applicable law or court orders
    • Business Transfers: In case of merger, acquisition, or sale

    We do not sell your personal data to third parties.

  • Data Security

    We implement industry-standard security measures including:

    • Encryption of sensitive data
    • Secure servers and firewalls
    • Access controls and authentication mechanisms

    However, no system is 100% secure, and we cannot guarantee absolute security.

  • Data Retention

    We retain your data:

    • As long as necessary to provide services
    • As required under applicable healthcare and legal regulations
    • Until you request deletion (subject to legal obligations)

  • Your Rights

    You have the right to:

    • Access your personal data
    • Correct inaccurate information
    • Request deletion of your data
    • Withdraw consent (where applicable)
    • Opt-out of marketing communications

  • Consent

    By using our platform, you:

    • Consent to the collection and use of your data
    • Acknowledge that teleconsultation has inherent limitations compared to physical consultations
    • Agree to share accurate and complete information

  • Children’s Privacy

    Our services are not intended for individuals under 18 years without parental or guardian consent.

  • Third-Party Links

    Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices.

  • Compliance with Laws (India Specific)

    We comply with:

    • Information Technology Act, 2000
    • IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
    • Applicable healthcare and telemedicine guidelines issued by authorities

  • Changes to Privacy Policy

    We may update this Privacy Policy periodically. Changes will be notified via app or email.

  • Contact Us

    For any questions or concerns:

Similacure CRM : Designed to Fulfill Your Purpose

We understand the unique challenges faced by homeopathic practitioners. SimilaCure CRM is more than just a software solution; it's a partner in achieving your vision of patient care. By incorporating the values above, SimilaCure CRM empowers you to:

With SimilaCure CRM, you can focus on your passion for healing and make a positive impact on the lives of your patients. Let SimilaCure be your partner in fulfilling your purpose in the world of homeopathy.

  • 01
    Deliver exceptional patient care

    Build strong relationships, provide holistic treatment plans, and track progress effectively.

  • 02
    Focus on what matters most

    Reduce administrative burden and free up your time for patient interactions.

  • 03
    Grow your practice

    Attract new patients, improve patient retention, and build a thriving homeopathic practice.